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Customer Testimonials

JA Air Center’s family of departments strive to make our customers happy.  It’s our honor to display the kind words that have been said by our customers:

Aircraft Detail Services

ConAgra foods aircraft are operated to the highest standards. This includes keeping our aircraft looking their best. The folks at JA Air Center have a world-class on site & mobile aircraft detailing group, RealClean. We trust their employees for any detailing, inside and out, from routine cleaning to full detailing and bright work polishing. They… Read More

FBO Services

What a great FBO! Showed up in my Mooney, and was treated as if I were the only plane they had seen all day. It looked as if they had a nice waiting area for the corporate/charter pilots. Definitely will use them again! – Alicia Sikes

FBO Services

What an incredible FBO. They were awesome to deal with from the first phone call I made to start the arrangements through our departure. Everybody I dealt with was professional and knowledgeable. Everybody I encountered was unbelievably friendly and helpful. Their facilities are beautiful and comfortable and their prices are very reasonable. You get a… Read More


We needed a place to stay for the night and wanted to learn about avionics and paint capabilities. The folks at J.A. Air waited up for us past official closing time and came in on Labor Day morning to give us the grand tour. Very responsive. – Philip Greenspun

FBO Services

The customer service I received last week was outstanding. My aircraft spent a week at J.A. Air Center’s facility, grounded due to weather. Twice I had to return home without my aircraft. From the girls behind the reception desk to the line personnel to the FBO Operations Manager, Randy, the staff could not have been… Read More

FBO Services

I have been using DuPage for our passengers for two years and have gotten tired of the fuel prices, flying right over Aurora while in the descent, the never-ending remodeling job, and walking close to a quarter of a mile from our plane to our passengers cars. I gave J.A. Air Center at Aurora a… Read More


I spent a couple of hours at J.A. Air yesterday while waiting for my transponder/pitot/static check to be done in their avionics shop. This has got to be one of the nicest GA facilities anywhere! I brought a computer and found a desk in a quiet area from where I could get some work done… Read More


I have been using JA since the 70’s first at Dupage and then in Aurora. They have never wavered in customer care & satisfaction in all these years. Randy has a great team working with him, the facility is always spotless and the line crew are the best. My recent visit on the way to… Read More

FBO Testimonial

Mr. Zeman, I wanted to send a note expressing my great satisfaction in the quality of Service that Randy Fank, and your FBO team provided for our Aircraft & Company. This was my first visit back to the Aurora area in several years, and I was pleasantly surprised & comforted with the handling of all… Read More

Flight School Testimonial

Dear Tim, I wanted to again extend my gratitude to both you and JA for helping me attain my required multi-engine flight time.  I had spent a couple of months searching nation-wide for a good place to rent a multi-engine plane, and I was hoping for a Seminole, as that was what my previous experience… Read More

Aircraft Sales Testimonial

Thank you for representing me in the sale of my Cessna 182.  You addressed any concerns or input of mine.  I appreciate that a lot of conversation and work went on behind the scenes for this effort to be successful. Because of this, my sale was expedited, in spite of a difficult economic environment.  I will… Read More

Charter Testimonial

on behalf of all three generations of the Effgen family, I want to tell you how pleased we all were with J. A. Air Charter’s service during our recent trip to and from Mackinac Island.Both pilots were professional and personable and did everything possible to make both legs of our trip pleasant and enjoyable. The… Read More

Intro Flight Testimonial

I am just writing to tell you of the wonderful experience my husband and I had when we visited your flight center.   I had purchased one of your Groupon’s that you were offering loan with no credit check on line as a present for my husband’s birthday since he loves planes and anything to do with… Read More

Intrductory Flight Testimonial

I bought a flight lesson Groupon for my boyfriend for his birthday. It was one of the most amazing experiences. We were greeted immediately by 2 very friendly employees including our flight instructor. Even though I was not going to be the one flying I was included in EVERY aspect of the lesson. The instructor… Read More

Flight Training Testimonial

Hello Mr. Genc, I wanted to take a minute to let you know how impressed I was with my intro to flight experience today. I was greeted at the door by Tim Heiser as soon as I walked in. I was given a quick run down about the aircraft that I was going to be… Read More

FBO Testimonial

“I routinely fly into Aurora, and JA Air’s Service and Support are incredible! Whether you fly a Luscomb or a Lear, they always roll out the red carpet and treat you right! I highly recommend this place!” – Pat Schmitz

Real Clean Testimonial

“Our passengers first impression of our aircraft has never been better since Real Clean” – Frank Chandler, Chief Pilot Office Max